After I opened the package and tried connecting the modem it ended up blowing a fuse in my camper. Now the whole left side of my camper electricity doesn’t work

Easy to install just plug and play. Works like a charm. Couldn't be easier. Comes with everything needed to install including a on off switch. The switch would require running additional wiring. I would have a knockout location on the gateway to install the switch. Overall this is a great solution for wifi and cellular internet. I would recommend.

Have been unable to get wifi to work or establish a Winegard account. Continuously get a message that the server isn't working.

I installed the modem in my camper and I couldn’t get it connected to Verizon so I called Tech Support. That was Monday afternoon and now it’s Saturday and I still have no answers. I called everyday and was told the engineers are looking at it. If it’s defective, it should be replaced. I’m not sure why they can’t figure that out. I am now a very dissatisfied customer.

Product arrived in good shape. Was easy to install and setup was very smooth. Working as it should.

The Gateway was easy to install in my RV. Appears to work fine, but the different SIM card prices are very high for needed TV streaming. I'm not sure the Winegard service team understand that.

Well that was a waste of time and money for shipping.. I ordered the upgrade router and both Winegard points their finger at T-Mobile and T-Mobile was also useless in helping us get connected. I have shipped the 5g unit back to you and am waiting for the credit back to my card. Please refund my money.

Excellent product and great signal. Upfront price is fair but is all American made so I’m ok with spending a little more.

Our new motorhome came with this 5G router installed, and bluntly, its terrible. It is extremely slow to boot, and navigating the routers web UI to configure it is just painful. The UI itself is beginner webdev level, and it takes anywhere from 10-15 seconds to navigate to each page. It does not support WiFi6, and many of my 5G devices cannot see its 5GHz access point. What's worse is it cannot handle device reconnection at all. If a device reboots and tries to reconnect, it cannot, until the router is rebooted. Which can take 5-6 minutes. I love everything about our new motorhome except this thing. It has to go.