New Item Return Policy
All products purchased by consumers directly from Winegard Company may be returned within thirty (30) days of purchase, subject to the following conditions:
Returns will not be accepted for any of the following reasons
- Packaging is missing, incomplete, damaged or defaced
- Missing or damaged: accessories, warranty cards, manuals, etc.
- Product is not in acceptable condition for resale (scratched, damage, etc.)
- Electrical parts are not returnable if plugged in or unsealed for any reason
- A rebate has been redeemed on the product
- Special order products are non-returnable
- Activated satellite receivers are non-returnable
- No returns will be accepted without a return authorization number
Product Return Procedure
- Call Winegard Customer Service at 800.288.8094 or email email@example.com
- Provide your order number and request a product return to receive an RMA#
- Using the RMA#, ship the product including all parts, packaging, accessories, warranty cards and manuals to: Winegard Technical Services
Attn: RMA # _______________
2736 Mount Pleasant Street
Burlington, IA 52601
- If product meets all return requirements a refund will be credited to the credit card used during the purchase process
Other Terms & Conditions
- Shipping costs may be refunded only if the return is a result of a shipping error or the item in question is defective.
- No refunds for data purchases.