1 Year Warranty

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WINEGARD ONE YEAR LIMITED WARRANTY

Winegard Company provides a warranty for new Winegard Products (the “Product”) against proven defects in materials or workmanship for a period of one (1) year from the date of original purchase. This warranty extends only to the initial purchaser of the Product and is non-transferrable. This warranty covers parts, but does not cover any labor or costs incurred in removal or reinstallation of the Product. Winegard will, unless otherwise required by applicable law, either repair or exchange the Product at its sole discretion. This Warranty does not cover products purchased or services used outside the contiguous 48 states and Canada, or signal related issues caused by operation out of provider’s service area. This warranty does not apply if the Product becomes unable to perform its intended function as a result of changes in RF spectrum allocation, changes in broadcasting technology or service, RF interference, locations without sufficient signal strength, or other factors beyond Winegard’s control.


This Limited Warranty does not apply if the product has been damaged, deteriorates, malfunctions or fails from:

  • any action by Owner or other third party, including but not limited to improper installation, misuse, abuse, negligence, accident or tampering
  • modification of the product as originally manufactured by Winegard in any manner whatsoever
  • removing or defacing any serial number
  • usage not in accordance with product instructions
  • acts of nature such as damage caused by wind, lightning, ice or corrosive environments such as salt spray and acid rain.

WARRANTY COVERAGE

If a defect in material or workmanship is suspected and/or discovered, Customer must contact Winegard Support to obtain a Return Material Authorization (“RMA”) at 800-288-8094 or email help@winegard.com. Winegard Support may make reasonable efforts to troubleshoot the product over the phone or email to resolve Customer’s issue and Customer shall provide reasonable assistance with such troubleshooting. If troubleshooting is exhausted and the issue persists, Winegard will, at its sole discretion, repair or replace the product. Customer must provide Winegard with a proof of purchase with a dated sales receipt for the Winegard product to verify the product is under warranty.


If Winegard does not require return of the replaced Winegard Product or part, Winegard will ship Customer free of charge a replacement Winegard Product or part accompanied by instructions on installation, if applicable.


RETURN AUTHORIZATION POLICY

RMA is required prior to returning any product to Winegard Company or Winegard Warranty Services under this warranty policy. Please call Winegard Support at 800-288-8094 or send an e-mail to help@winegard.com to obtain an RMA number. Please furnish the date of purchase when requesting an RMA number. Enclose the product in a prepaid package and write the RMA number in large, clear letters on the outside of the package. To avoid confusion or misunderstanding, a shipment(s) without an RMA number(s) or an unauthorized return(s) will be refused and returned to Customer freight collect.


WINEGARD COMPANY DOES NOT ASSUME ANY LIABILITIES FOR ANY OTHER WARRANTIES, EXPRESS OR IMPLIED, MADE BY ANY OTHER PERSON. ALL OTHER WARRANTIES WHETHER EXPRESS, IMPLIED OR STATUTORY INCLUDING WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE AND MERCHANTABILITY ARE LIMITED TO THE ONE YEAR PERIOD OF THIS WARRANTY.


In states that do not allow limitations on implied warranties, or the exclusion of limitation of incidental or consequential damages, the above limitations or exclusions may not apply. Some states do not allow limitations on how long an implied warranty lasts, or the exclusion of limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you.


This warranty gives Customer specific legal rights. Customer may also have other rights that may vary from state to state.


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