RM_DM-46 Loose

[bbob]

Dish is loose. It doesn't matter what position the rotation clamp is pointed to: either Lock or Rotate.
The antenna will rotate. In other words when the rotate clamp is in the lock position, you can still
rotate the antenna. It appears to me the whole antenna is slightly loose and will move in the wind
(thus loosing satellite signal). Is there a fix for my problem. Appreciate any help

[Winegard-Mobiletech]

If the directional handle will turn with the unit 'locked' then the lock is striped and you will need to look into getting an RK-CIEL kit.

However, if the directional handle doesn't turn when the unit is 'locked' but the dish on the roof still does, the Directional handle is not long enough to grip the dish and it needs to be replaced. You will need an RK-HAND kit to correct this.

[bbob]

Thanks for your response. Where would be the best place to get a RD-CIEL kit?

[Winegard-Mobiletech]

Most RV dealers will have these in stock. If yours does not, they should be able to order it fairly easily.

[Winegard-Mobiletech]

Most RV dealers will have these in stock. If yours does not, they should be able to order it fairly easily.