We purchased a used motorhome that has your Winegard satellite antenna installed on the roof. We have the Dish 500 system from our home that we traveled with in our previous RV. We used it on a tripod mount. I have tried to operate the satellite antenna without any success. The Dish antenna has two LNBFs and your antenna has only one. Do I need a different set up and if so where can I get the parts?

To do this for Dish Network Customers:

1. Verify that the receiver lists “switch unknown” in the check switch menu.
2. To clear the switch or make it list unknown, disconnect the coax from the receiver and run the check switch. 
3. Once it reads “unknown” reconnect the coax back in and return to the signal meter screen.
4. If you have a signal then you know exactly where your dish is pointed, check the “Point Dish and Signal” screen on your receiver and enter the zip code in for your location and select the 119 satellite.
5. Write down the Azimuth and Elevation settings for the 119 satellite then select the 110 satellite and write down the Azimuth and Elevation settings.
6. Calculate the difference between these angles.
7. Move the dish to the new angles. The receiver should lock on to a new signal but some “peaking” may be required.
8. Run the “Check Switch” on the receiver to “force” the receiver to recognize the new satellite
9. Use steps 4-8 to move back to the 119 satellite.